UNRWA 2011

This report presents the results of an assessment of the United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) conducted by the Multilateral Organisation Performance Assessment Network (MOPAN).

The year 2011 marks the first occasion for MOPAN to involve humanitarian organisations in its common assessment. UNRWA was a bold choice, but a willing and supportive partner. MOPAN worked closely with UNRWA to revise the methodology and survey instrument.

MOPAN assessed UNRWA based on information collected at the organisation’s headquarters and in all fields of operation: Gaza Strip, West Bank, Jordan, Lebanon, and the Syrian Arab Republic. MOPAN’s survey targeted four categories of respondents: MOPAN members based in the field and at headquarters, host governments, and peer organisations. A total of 130 respondents participated in the survey. MOPAN’s document review assessed UNRWA through an examination of publicly available corporate documents and programming documents from the fields of operation.