This report presents the results of an assessment of the World Health Organization (WHO) conducted by the Multilateral Organisation Performance Assessment Network (MOPAN). The MOPAN Common Approach
examines organisational systems, practices, and behaviours that MOPAN believes are important for aid effectiveness. It also examines the extent to which there is evidence of an organisation’s contributions to
development and/or humanitarian results, and relevance to stakeholders at the country level.
KEY STRENGTHS OF WHO
- WHO has an organisation-wide strategy based on a clear mandate.
- The systems and practices in place for external and internal audits are well detailed and there is evidence that policies are followed.
- Financial accountability is seen as one of WHO’s strengths.
- Procedures are decentralised, and country offices have a certain level of autonomy.
- WHO makes adequate use of country systems, and is recognised for ensuring that ODA disbursements are recorded in national budgets and for avoiding parallel implementation structures.
- WHO’s stakeholders appreciates the organisation’s contributions to policy dialogue and its respect for the views of its partners.
KEY AREAS FOR IMPROVEMENT FOR WHO
- WHO has taken steps to strengthen its corporate and country focus on results, in particular the quality of its results frameworks and indicators, and its results management practices at the country level. The organisation is in the midst of a major reform process that will be fully implemented in 2014 and should lead to considerable improvements in this area.
- As part of its reform process, WHO will implement a new results-based budgeting system. This is welcome as WHO’s reports to its stakeholders do not yet demonstrate the link between budget allocation and expenditures, and expected results.
- Even though WHO has an independent evaluation unit, it needs to increase the coverage of evaluations and improve the quality of evaluations conducted. Reforms are underway in this area.
- WHO could improve its reporting on how lessons learned and good practices are transforming the organisation’s programming.
- Evidence is limited and unclear of the progress that WHO is making towards the contributions to organisation-wide outcomes and country-level goals.